Your son or daughters welfare and safety are truly important to us at the University of Manchester. To ensure both, we have on-site pastoral teams as well as excellent security provision.

Welfare - Pastoral Care

All the residences have an experienced team of residential Tutors living in-house. As either postgraduate students or members of staff at the University they provide an important source of guidance and support for students who in the majority of cases are living away from home for the first time. A Tutor will be on duty weekday evenings, and over weekends and bank holidays for urgent matters. Each flat or block will have a specific Tutor assigned to then who will regularly visit to provide information.

As well as this, each hall has a Warden, and in some larger halls a Deputy Warden or Senior Tutor who will assist the Tutors with more complicated matters, as well as any disciplinary issues that may arise - though we hope these will be rare! If you wish to contact your son or daughters Warden, this can be done through the Tutor team.

There is a full time General Manager for Pastoral Care who supports and manages the Wardens and works to improve the Pastoral Care provided in the Halls.

The Pastoral Care teams where necessary also link with or re-direct students to the other support services at the University of Manchester.

If you need to contact the duty tutor in an emergency and out of office hours then follow this link to the

duty tutor mobile number for your hall

Security

As part of the commitment to provide secure accommodation for University of Manchester students there is an effective combination of CCTV coverage and security patrols operating around the residences. Security staff are available on-call 24 hours a day.

The University of Manchester works closely with Greater Manchester Police and supports initiatives to reduce crimes against students. The University of Manchester Security Service can be contacted on 0161 306 9966. The University of Manchester Police Liaison Office can be contacted on +44 161 275 7042.